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With a smarter grid and advanced outage management technologies, power interruptions can be avoided or the duration greatly reduced, as this video from Council Associate Partner Elster explains.

Nontechnical loss of energy and water is a problem that utilities around the world face. Watch this video from Council Associate Partner Elster to learn more about the problem and technology that can help solve it.

The West Monroe Partners' 2015 Customer Effort Index in Utilities study found, as this white paper explains, that utilities gain more credibility and support by proactively designing customer interactions as “effortless” as possible across channels.

Energy generation is rapidly becoming more decentralized, and it's time to rethink the way it's managed. Learn more in this brief video from Council Associate Partner West Monroe Partners how to manage all assets connected to the grid. Connect-the-Grid is a scalable, cloud-based resource for utilities. 

Image removed.After Miami-Dade Transit (MDT) replaced its 25-year-old fare collection system with a smart card-based system –named EASY Card – it was so successful that two more agencies in the region joined.

Challenges with the Indian Urbanization Scenario

Urbanization in India is rapid and propels social and environmental challenges. Cities are characterized by strained infrastructure which manifests itself in terms of power cuts and water shortages, high cost of living, and unaffordable real estate resulting in urban sprawl and slums, high volume of traffic resulting in pollution and delays.

Framework for Sustainable Urbanization

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