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Newcastle is a city that puts its community at its centre; enjoys smart and digitally connected public and urban infrastructure; and works to develop a thriving ecosystem to drive innovation and creativity.

In 2017 City of Newcastle adopted its Smart City Strategy which leverages digital transformation to improve liveability, sustainability and economic diversity, developing local innovation and attracting talent and investment. Key to the success of the award-winning national strategy is its people-centred approach. Newcastle creates a supportive environment that enables local residents to solve problems and generate new economic growth.