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6 ideas you should steal: How Salt Lake City became a smart transportation leader

Submitted by jesse_berst on June 10, 2013
We see it over and over again. The real breakthroughs come not merely from technology but from technology guided by strong leadership and comprehensive citizen engagement. That's why you'll want to read this short piece that highlights the techniques Salt Lake City used to become a transit leader. We counted at least six ideas worth borrowing, including a regional visioning process, a smart growth boundary, stakeholder interviews, value mapping, a voluntary (yes voluntary) land use plan and a "professional-grade" public relations campaign. -- Jesse Berst

Big city leaders could learn a lot from what Salt Lake City, Utah – population 180,000 – has managed to do by listening to citizens. That's the gist of a report from a session of the recent Congress of New Urbanism conference in Salt Lake City posted on

Author Angie Schmitt tells the story of regional leaders who in 1990s set out to learn what residents of the Greater Salt Area valued about where they lived. One thing they learned was that people cared a lot about transit.

Today, according to Schmitt's post, Salt Lake City is number one in the nation in per-capita transit spending. It is also, she says, the only city in the country building light rail, bus rapid transit, streetcars and commuter rail at the same time

She quotes Dee Allsop of the communications firm that led a public relations effort around  the Envision Utah effort:  “How is it that the most conservative state… how is it they’re one of the most progressive in the country on transit? It’s because the case was made in a way that fit with people’s values.”


Jesse Berst is the founding Chairman of the Smart Cities Council. Click to subscribe to SmartCitiesNow, the weekly newsletter highlighting smart city trends, technologies and techniques.